User agreement

This Website is provided solely to assist customers in gathering travel information, determining the availability of travel-related goods and services, making legitimate reservations or otherwise transacting business with travel suppliers, and for no other purposes. The terms "we", "us", "our" and "MyGlobalVoyages" refer to Global Voyges, Inc., an Illinois corporation and/or our subsidiaries. The term "you" refers to the customer visiting the Website and/or booking a reservation through us on this Website, or through our customer service agents.

This Website is offered to you conditioned upon your acceptance without modification of all the terms, conditions, and notices set forth below (collectively, the "Agreement"). By accessing or using this Website in any manner, you agree to be bound by the Agreement. Please read the Agreement carefully. If you do not accept all of these terms and conditions, please do not use this Website. Be sure to return to this page periodically to review the most current version of the Agreement. We reserve the right at any time, at our sole discretion, to change or otherwise modify the Agreement without prior notice, and your continued access or use of this Website signifies your acceptance of the updated or modified Agreement.

USE OF THE WEBSITE
As a condition of your use of this Website, you warrant that (i) you are at least 18 years of age; (ii) you possess the legal authority to create a binding legal obligation; (iii) you will use this Website in accordance with this Agreement; (iv) you will only use this Website to make legitimate reservations for you or for another person for whom you are legally authorized to act; (v) you will inform such other persons about the terms and conditions that apply to the reservations you have made on their behalf, including all rules and restrictions applicable thereto; (vi) all information supplied by you on this Website is true, accurate, current and complete, and (vii) if you have an Expedia.com account, you will safeguard your account information and will supervise and be completely responsible for any use of your account by you and anyone other than you. We retain the right at our sole discretion to deny access to anyone to this Website and the services we offer, at any time and for any reason, including, but not limited to, for violation of this Agreement.

SUPPLIER RULES AND RESTRICTIONS
Additional terms and conditions will apply to your reservation and purchase of travel-related goods and services that you select. Please read these additional terms and conditions carefully. You agree to abide by the terms and conditions of purchase imposed by any supplier with whom you elect to deal, including, but not limited to, payment of all amounts when due and compliance with the supplier's rules and restrictions regarding availability and use of fares, products, or services. You acknowledge that some third-party providers offering certain services and/or activities may require you to sign their liability waiver prior to participating in the service and/or activity they offer. You understand that any violation of any such supplier's rules and restrictions may result in cancellation of your reservation(s), in your being denied access to the applicable travel product or services, in your forfeiting any monies paid for such reservation(s), and/or in our debiting your account for any costs we incur as a result of such violation.

LIABILITY DISCLAIMER
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES PUBLISHED ON THIS WEBSITE MAY INCLUDE INACCURACIES OR ERRORS, INCLUDING PRICING ERRORS. IN PARTICULAR, GLOBAL VOYAGES INC AND ITS AFFILIATES DO NOT GUARANTEE THE ACCURACY OF, AND DISCLAIM ALL LIABILITY FOR ANY ERRORS OR OTHER INACCURACIES RELATING TO THE INFORMATION AND DESCRIPTION OF THE HOTEL, AIR, CRUISE, CAR AND OTHER TRAVEL PRODUCTS DISPLAYED ON THIS WEBSITE (INCLUDING, WITHOUT LIMITATION, THE PRICING, PHOTOGRAPHS, LIST OF HOTEL AMENITIES, GENERAL PRODUCT DESCRIPTIONS, ETC.), MUCH OF WHICH INFORMATION IS PROVIDED BY THE RESPECTIVE SUPPLIERS. IN ADDITION, GLOBAL VOYAGES INC. EXPRESSLY RESERVES THE RIGHT TO CORRECT ANY PRICING ERRORS ON OUR WEBSITE AND/OR ON PENDING RESERVATIONS MADE UNDER AN INCORRECT PRICE. IN SUCH EVENT, IF AVAILABLE, WE WILL OFFER YOU THE OPPORTUNITY TO KEEP YOUR PENDING RESERVATION AT THE CORRECT PRICE OR WE WILL CANCEL YOUR RESERVATION WITHOUT PENALTY.

HOTEL RATINGS DISPLAYED ON THIS WEBSITE ARE INTENDED AS ONLY GENERAL GUIDELINES, AND GLOBAL VOYAGES INC. AND ITS AFFILIATES DO NOT GUARANTEE THE ACCURACY OF THE RATINGS. GLOBAL VOYAGES INC. MAKES NO GUARANTEES ABOUT THE AVAILABILITY OF SPECIFIC PRODUCTS AND SERVICES.

GLOBAL VOYAGES INC. ,ITS AFFILIATES, AND THEIR RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES CONTAINED ON THIS WEBSITE FOR ANY PURPOSE, AND THE INCLUSION OR OFFERING OF ANY PRODUCTS OR SERVICES ON THIS WEBSITE DOES NOT CONSTITUTE ANY ENDORSEMENT OR RECOMMENDATION OF SUCH PRODUCTS OR SERVICES. ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. GLOBAL VOYAGES INC. DISCLAIMS ALL WARRANTIES AND CONDITIONS THAT THIS WEBSITE, ITS SERVERS OR ANY EMAIL SENT FROM THE COMPANY, ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. GLOBAL VOYAGES INC. AND ITS AFFILIATES, AND THEIR RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT.

THE CARRIERS, HOTELS AND OTHER SUPPLIERS PROVIDING TRAVEL OR OTHER SERVICES ON THIS WEBSITE ARE INDEPENDENT CONTRACTORS AND NOT AGENTS OR EMPLOYEES OF GLOBAL VOYAGES INC. WE ARE NOT LIABLE FOR THE ACTS, ERRORS, OMISSIONS, REPRESENTATIONS, WARRANTIES, BREACHES OR NEGLIGENCE OF ANY SUCH SUPPLIERS OR FOR ANY PERSONAL INJURIES, DEATH, PROPERTY DAMAGE, OR OTHER DAMAGES OR EXPENSES RESULTING THEREFROM. GLOBAL VOAGES INC. AND ITS AFFILIATES HAVE NO LIABILITY AND WILL MAKE NO REFUND IN THE EVENT OF ANY DELAY, CANCELLATION, OVERBOOKING, STRIKE, FORCE MAJEURE OR OTHER CAUSES BEYOND THEIR DIRECT CONTROL, AND THEY HAVE NO RESPONSIBILITY FOR ANY ADDITIONAL EXPENSE, OMISSIONS, DELAYS, RE-ROUTING OR ACTS OF ANY GOVERNMENT OR AUTHORITY.

IN NO EVENT SHALL GLOBAL VOYAGES INC, ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, YOUR ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE OR WITH THE DELAY OR INABILITY TO ACCESS, DISPLAY OR USE THIS WEBSITE (INCLUDING, BUT NOT LIMITED TO, YOUR RELIANCE UPON OPINIONS APPEARING ON THIS WEB SITE; ANY COMPUTER VIRUSES, INFORMATION, SOFTWARE, LINKED SITES, PRODUCTS, AND SERVICES OBTAINED THROUGH THIS WEBSITE; OR OTHERWISE ARISING OUT OF THE ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE) WHETHER BASED ON A THEORY OF NEGLIGENCE, CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, AND EVEN IF GLOBAL VOYAGES INC, ITS AFFILIATES AND/OR THEIR RESPECTIVE SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

LINKS TO THIRD-PARTY SITES
This Website may contain hyperlinks to websites operated by parties other than Global Voyages Inc. Such hyperlinks are provided for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. Further, it is up to you to take precautions to ensure that whatever links you select or software you download (whether from this Website or other websites) is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Carefully read the following «Terms and Conditions» that apply to all airfares sold through our website.

You must review your travel itinerary carefully to make sure there are no mistakes (dates, names, etc.). Failure to do so may result in your inability to use the airline ticket and cancellation of the reservation.

Due to rising fuel costs, airlines are canceling many flights. If there is a schedule change that requires tickets to be exchanged due to the airlines actions, there will be a fee of $25.00 imposed per reservation.

If your credit card declines the charge for the ticket there�will be a $25.00 administrative fee applied per person.

New Baggage restrictions apply for Domestic travel. Please call your airline for specific details. After a confirmation number is issued, a reservation can be voided no later than 24 hours after it has been issued. The void penalty of $100.00 per ticket will apply.

All Cancellations (where permitted) are subject to an AIRLINE PENALTY, plus $100.00 per person service fee. When a refund is requested, the process can take up to 6-8 weeks. Debit card refunds may take longer.

All Changes (where permitted) are subject to an AIRLINE PENALTY, plus $100.00 per person service fee. If the new ticket is a higher cost, the difference in the new fare must also be collected.

All cancellations or changes must be processed prior to your scheduled departure date.

Seat assignments and special meal requests will be conveyed to the airlines, but cannot be guaranteed. Seats for all passengers traveling together will be selected automatically and adjacent to the primary passenger, based on best seats available at the time of request.

Some airlines will allow special waivers in the case of medical emergency for canceling a trip. They require all hospital and doctor documentation to consider on a case by case basis. If you have a medical emergency and need to cancel, please note that there is a $50 per person charge to initiate this refund. Send an email to info@myglobalvoyages.com or for more information or call 773-934-2440.

Please allow for shipping time of paper-tickets, as we must have them in our possession before scheduled departure to make any cancellation or changes, otherwise the reservation will be considered a «no show» and you will not be eligible for a refund or change. Tickets are not valid for resale or transfer. Names shown on tickets cannot be changed and must match the passenger's passport.

Special offers, coupons, or credits may not be applied to the online airfares.

All paper tickets shipped to non-US addresses are subject to international shipping fees.

In some cases a ticket that is indicated as ELECTRONIC at the time of booking will have to be issued as a paper ticket. This is beyond our control and depends on airlines routing and agreements with other carriers. In such cases we will ship the paper tickets using Federal Express, additional shipping costs will apply.

If your tickets cannot be processed for any reason, you will be notified via email within two (2) business days and your payment will NOT be processed.

It is your responsibility to reconfirm your flights directly with the airlines at least 72 hours prior to your departure date (outbound and inbound). We are not responsible for airlines schedule changes. The airline has the right to adjust/change and cancel flights up to the day of departure.

We are not responsible for any misconnections that the airlines might cause. We are not liability for cancelled flights, flights that are missed or flights with misconnection due to any airline scheduled changes. We are not able to compensate for hotel overnights if such may occur due to an airline schedule change. It is your responsibility to coordinate with the airline directly any changes that might affect your travel.

If the airline is providing a full refund due to major schedule change; you will be responsible for the purchase of the new ticket with another carrier. Money transfer from airline to another is not allowed. Airline refunds take between 6-8 weeks.

Children's fares apply to passengers between the age of 2 and 11 years old on select itineraries. If a minor (16 years or younger) travels alone, it is the passengers responsibility to check with the airline directly in regards to fees and acceptance of minors. Please note, on most of our fares unaccompanied minors are required to pay adult fare and a service fee at the airport. To avoid any problems we sugesst you to contact us rather then booking these type of tickets online.
Infant fares are for passengers under the age of 2, traveling in the lap. One infant per adult is allowed.

Adult fares are for passengers 12 and older.

Purchase of optional travel insurance is strongly recommended. We cannot waive penalties imposed by the airlines. Insurance products are 100% non refundable once purchased.

Although most travel, including travel to international destinations, is completed without incident, travel to certain destinations may involve greater risk than others. Passengers are advised to review travel prohibitions, warnings, announcements and advisories issued by the United States Government prior to booking travel to international destinations. Information on conditions in various countries and the level of risk associated with travel to particular international destinations can be found at www.state.gov, www.tsa.gov, www.dot.gov, www.faa.gov, www.cdc.gov, www.treas.gov/ofac and www.customs.gov.

For international travel, it is always important to check the «Entry Requirements» for the countries that you will be visiting. It is also very important to check to see if any visas may be required. Visas and passports must be current and up to date. Some countries will not allow entry with a one way ticket.

Check all rules and regulations before purchasing a ticket. Airlines do not refund or waive penalties due to improper documentation. This is the sole responsibility of each passenger.

Check-in at the airline counter is required at least 3-4 hours prior to departure for International travel and 2 hours for domestic travel. Late check-in may result in cancellation of the reservation. Pets are allowed on flights booked through our website, pursuant to the airlines individual restrictions and regulations. Please check directly with the airline before booking your trip.

Pets are allowed on flights booked through our website, pursuant to the airlines individual restrictions and regulations. Please check directly with the airline for individual information.

Please note that you may see several charges on your credit card statement. These charges may include, airline tickets, agency fee, and shipping fee that may apply. This will total the amount that you authorized. You may see a hold of $1 on your bank statement. The credit card verification requires authorizing at least this amount to process your order. This is not a fee and you will not be charged this amount.

If you are using a debit or check card, please call your bank as soon as your reservation is confirmed, and make sure to raise the daily allowed spending limit to cover the total purchase amount, if applicable. By confirming the reservation, the customer assumes the burden of proof. If the customer wishes to dispute a charge on a credit card for travel services purchased, shipping or handling charges, taxes, and other fees outlined to the customer during the booking process, the customer agrees the bank should not make such a charge back against our company, our ticket processor, or the airline, until we discuss the charges with the bank and the burden of proof is met. We also reserve the rights to report fraudulent credit card activity and invalid disputes to the appropriate authorities and credit bureaus.

All Fraudulent Credit Card Transactions are tracked electronically through multiple channels and are reported to Airline Security, Airport Police and all law enforcement agencies.